Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results Judith E. G
I have outlined the top 100 best team building books that anyone in business should read. There are also some great business books to help you strengthen your leadership, operations, and culture. Enjoy!
The author of this book believes that to be a great leader, you must adopt conversational rituals that build trust, partnership and mutual success. Focusing on results from neuroscience, Glaser presents a framework for knowing kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment.
In his book, Mandel shares his fine-tuned set of practices to develop leaders that have proven to deliver dramatically better results. The book contains 16 core sections and covers key topics from building a rich, deep and ethical culture, to killing yourself for your customer.
This book shows that leaders who've had the greatest influence in the world all think, act and communicate in the same way - and its the opposite to what everyone else does. Sinek calls this the 'golden circle' and it provides a framework in which organisations can be build and people can be inspired - he outlines this in his book.